Venus and Rose
The term ‘Do Beauty’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 7/35 Learoyd Road, Acacia Ridge QLD 4110. Our ABN is 73 643 946 945. The term ‘you’ refers to the user or viewer of our website.
Effective from October 2021
We are committed to complying with our obligations under the Privacy Act 1988 (Cth) (f) and Australian Privacy Principles (collectively, “Privacy Law”), in respect of the collection, storage, use and disclosure of personal information.
Personal information includes information or an opinion about an individual that is reasonably identifiable. For example, this may include your name, age, gender, postcode and contact details. It may also include financial information, including your credit card or bank information.
We may collect the following types of personal information:
We may collect these types of personal information either directly from you, or from third parties. We may collect this information when you:
We will generally collect personal information directly from you. We may also collect personal information from third parties (including third party data analytic service providers), third-party social-networking sites (including but not limited to Facebook, Twitter, or Google+) and publicly available sources of information. We may use personal information supplied by you or a third party to source additional personal information from publicly available sources of information.
Where lawful and practical, you have the right to remain anonymous or to make use of a pseudonym, however if you choose to remain anonymous or to use a pseudonym, we and our third party contractors and merchants, as the case may be, may not be able to provide you with access to some or all of our products (including information products).
Please do not submit your personal information to us if you do not wish for us to collect it.
Some personal information (for example, race, ethnicity, and health information) is sensitive and requires a higher level of protection under the Privacy Law. We will not generally collect any sensitive information from you which we consider are unnecessary to provide our products. We will only collect such sensitive information when we have your express consent for us to do so and the collection is reasonably necessary for us to provide our products, or where the information is required or authorised by law or necessary for the establishment, exercise or defence of a legal claim.
We may collect, hold, use and disclose your personal information for the following purposes:
We may also disclose your personal information to a trusted third party who also holds other information about you. This third party may combine that information in order to enable it and us to develop anonymised consumer insights so that we can better understand your preferences and interests, personalise your experience and enhance the products that you receive.
If we receive unsolicited personal information about or relating to you and we determine that such information could have been collected in the same manner as if we had solicited the information, then we will treat it in the same way as solicited personal information and in accordance with the Privacy Law. Otherwise, if we determine that such information could not have been collected in the same manner as solicited personal information, and that information is not contained in a Commonwealth record, we will, if it is lawful and reasonable to do so, destroy the information or de-identify the information.
We or our related bodies corporate, business partners, agents, suppliers or contractors may send you direct marketing communications and information about our products. This may take the form of emails, SMS, mail or other forms of communication, in accordance with the Spam Act 2003 (Cth) and the Privacy Act. You may opt-out of receiving marketing materials from us by contacting us using the details set out below or by using the opt-out facilities provided (for example, via an unsubscribe link).
To whom do we disclose your personal information?
We reserve the right to disclose your personal information without your consent if the disclosure is:
Subject to obtaining your consent, we may also supply personal information about you to third parties other than as set out above.
We may disclose personal information outside of Australia to third party suppliers, cloud providers and payment processors located outside of Australia, including, without limitation, Azure and Amazon.
When you provide your personal information to us, you consent to the disclosure of your information outside of Australia and acknowledge that we are not required to ensure that overseas recipients handle that personal information in compliance with Privacy Law. We will, however, take reasonable steps to ensure that any overseas recipient will deal with such personal information in a way that is consistent with the Australian Privacy Principles.
We may collect personal information about you when you use and access our website and social media accounts.
While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer.
We may also use 'cookies' or other similar tracking technologies on our website that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that put the cookie on your device to recognise you across different websites, devices and/or browsing sessions. You can disable cookies through your internet browser but our websites may not work as intended for you if you do so.
We may hold your personal information in either electronic or hard copy form. We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information. We use reasonable efforts to employ best practice to protect all data held or protected by us, for example, we conduct regular audits to assess our security measures. However, as our website and mobile application are linked to the internet, and the internet is vulnerable to penetration by nefarious actions, we cannot guarantee the security of the personal information you provide us online.
In the unlikely event that there is an unauthorised use or disclosure of your personal information, we will notify you of the Data Breach and will undertake an investigation into how the Data Breach occurred and its likely severity. As part of this, we will endeavour to work with you and the Office of the Australian Information Commissioner to limit the impact, and any reoccurrence, of the breach.
You can access the personal information we hold about you by contacting us using the information below. Sometimes, we may not be able to provide you with access to all of your personal information and, where this is the case, we will tell you why.
If you think that any personal information we hold about you is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.
If you wish to make a complaint about the way we have handled your personal information, you can contact us using the details set out below. Please include your name, email address and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint as promptly as possible.
If you believe we have not adequately dealt with your complaint, you may complain to the Office of the Australian Information Commissioner about the way we handled your personal information. The Commissioner can be contacted at:
Address: GPO Box 5218 Sydney NSW 2001
Phone: 1300 363 992
Do Beauty Pty Ltd
7/35 Learoyd Road
Acacia Ridge QLD 4110
+07 3892 5111
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